Support

Contact us

The people who answer are the people who build the bikes, in our shop in Golden, Colorado.

Call

303‑278‑3955

Mon–Sat, 8:30 am–5:30 pm MT. The fastest way to reach us.

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Text

720‑729‑0116

Quick questions by text, same hours.

Send a text

Sales and orders

sales@spotbikes.com

Bikes, sizing, builds and orders.

Email sales

Service and warranty

bikeservice@spotbikes.com

Service, parts and warranty claims.

Email service

How can we help?

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Spot bikes in repair stands on the shop floor in Golden, Colorado

Visit Spot HQ

Golden, Colorado

331 Corporate Circle, Suite C
Golden, CO 80401

Mon–Sat, 8:30 am–5:30 pm MT

Get directions

Send RA returns and warranty shipments to this address, with your RA number on the box.

Before you write

Answers without the wait

Manuals and setup

Guides and specs for every Spot.

See documentation

Assembly

Step-by-step setup before your first ride.

See assembly instructions

Warranty

What's covered, and for how long.

See warranty

Returns

30 days to decide if it's the right bike.

See returns and exchanges