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SUPPORT

Purchase Info

Spot Inside Line™

  • Direct-to-consumer bike purchasing
  • State-of-the-art, quality bikes
  • No retail markup

Ultimately, cyclists deserve more value than they're getting today. Bikes are better than ever, yet more expensive than ever. So we hit the reset button—we’re giving all consumers what we call Spot Inside Line™, which results in consumer savings into the thousands. Not discounted product, just not marked up.

Spot's Quick-Build Mountain Bike Box

A Spot mountain bike is a great investment on your way to fitness, performance, and overall trail enjoyment. We designed a packaging system to make sure that investment arrives safely to you. Our Quick-Build box suspends and cradles your mountain bike on its way to your doorstep. Two separate panels inside a spacious box keep the wheels, frame, and components neatly packaged and separated. The way the bike and wheels are attached to the panels helps to prevent possible damage from even the toughest shipping conditions. Each panel is easy to remove from the box with all parts attached, which keeps everything organized and ready for a quick build and bike setup. This design is exclusive to Spot.

International Purchases

The good news is that we ship directly to customers worldwide. You can place an order on our site. You may be subjected to taxation and/or other fees set by your country. Check with local authorities to find out what to expect upon receipt of your order. If ordering a complete bike, it will come 95% assembled. Even if you need to take it to a dealer for final assembly, it is only a 15-minute job.

Delivery Times

Delivery time varies by location and delivery method, but for locations within the US it takes five to seven days for the bike to ship. Transit time in the continental US can take anywhere from one to four days. For shipments outside the US, we’ll follow up after your order with a delivery estimate.

When a bike is ordered, it will arrive 95% assembled. For an experienced mechanic, the final assembly is a 15-minute job. To finish building the bike, a knowledge of work such as, how to properly tighten all 7 stem/headset bolts, install the left and right pedals on the appropriate crank arms, and how to install the front wheel safely, are all needed. If you cannot perform these actions, we offer you the choice to take the bike to your local bike shop for final assembly. Once the shop has finished the work, please send us a photo of your receipt for immediate reimbursement of up to $100 for the work they performed to assemble your bike*.  

*This reimbursement is NOT included for demo, used, or closeout bikes.

Covering More Ground Since 1991

We have a proven history of innovation and an unwavering commitment to top-level engineering and design. From our groundbreaking Living Link suspension technology to our CenterTrack belt system invention, Spot Brand creates bikes that go faster, last longer, maximize your enjoyment, and simplify your cycling lifestyle.

The Lumpkin family founded Avid in 1991 and grew the component company into America’s largest brake manufacturer. After selling Avid and acquiring Spot, we turned our attention to building better bikes. First, we revolutionized the reliability and simplicity of belt drives by creating the CenterTrack design that has made Gates Carbon Drive the world’s best-selling and most durable bicycle belt system on the market.