With easy access to classic Colorado mountain bike trails and road bike loops, working at Spot has many perks. We are a growing company with a fun and energetic environment.

If you don't see an opening below that interests you, still reach out. We're always open to adding to our highly talented and experienced team.

Please apply at jobs@spotbikes.com

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Sales Associate / Client Services

Spot is seeking a Sales Associate who lives and breathes bicycles and loves helping riders find their next obsession. This role is perfect for an outgoing, knowledgeable, energetic, and affable cyclist who thrives on building relationships, sharing our innovative bikes, and delivering that “I can’t wait to ride this” feeling to every customer.

This is a full-time, on-site role at our Golden, Colorado headquarters. You’ll be the friendly face and voice of Spot—handling showroom visits, phone/text/email/chat inquiries, custom builds, demo rides, and order fulfillment while working closely with our assembly, operations, and leadership team right here in the foothills. After all, what’s more fun than New Bike Day?

Responsibilities include (but are not limited to):

• Deliver high-end client services and outstanding sales support across the showroom floor, phone, email, text, chat, and online channels to drive revenue and create exceptional rider experiences
• Greet customers, understand their riding goals, recommend the perfect Spot bike, conduct bike fits, and lead engaging demo rides that highlight our innovations, including the patented, highly-acclaimed Living Link suspension design
• Demonstrate a professional standard of collaboration and communication with teammates while maintaining a positive attitude
• Enthusiastically sell complete bikes, custom builds, parts, accessories, and apparel while creating meaningful upsell and cross-sell opportunities
• Support multi-channel operations (e-commerce, showroom, email, chat, and phone) and help maintain seamless customer journeys
• Assist with the demo bike program by preparing the fleet, scheduling rides, supporting offsite events, and converting test rides into sales
• Provide excellent post-sale follow-up and engagement
• Participate in community-building activities including Spot Golden Hour rides, demo days, pop-up events, and local activations
• Execute customer retention tactics such as personalized outreach, abandoned cart recovery, loyalty incentives, and re-engagement of past customers
• Collaborate daily with marketing, purchasing, assembly, and service teams to optimize results and customer satisfaction

Qualifications:

• Genuine passion for cycling and a strong desire to ride and talk bikes all day
• Relentless attention to detail and pride in professionalism
• Experience with modern mountain bike technologies, such as suspension, hydraulics, electronics, etc.
• Previous high-end client sales and service experience
• Excellent communication skills and a positive, solution-oriented attitude

Compensation:

The good-faith compensation range for this position is $50,000 – $80,000+ total annual compensation (base pay plus performance-based bonuses), depending on experience, skills, and performance. As Spot continues to scale and grow, strong performers will have clear opportunities for promotion into senior sales, team-lead, and higher-earning leadership roles with significantly greater compensation potential.

Benefits include health insurance, paid time off, generous employee bike/parts discount, and additional perks.

Spot is a family-owned bicycle company located in Golden, Colorado, with easy access to classic local trails like Apex, Chimney Gulch, South Table Mountain, North Table Mountain, Dakota Ridge, Green Mountain, and Matthews Winters. We have a proven history of innovation and an unwavering commitment to top-level engineering and design. From our groundbreaking Living Link suspension technology to our many belt drive innovations (including inventing the CenterTrack belt system), Spot creates bikes that go faster, last longer, maximize rider enjoyment, and simplify your cycling lifestyle.

Spot is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.